INCLUHUB / LEGAL
Privacy Policy.
How we collect, use and handle personal information when you explore IncluHub, contact our team or take part in our creative ecosystem.
01. Who we are and what this policy covers
IncluHub is a creative ecosystem and production business based in Madhapur, Hyderabad, India. Our activities include studio and production enquiries, creator onboarding, IncluPass enquiries and brand-specific creator ecosystem services.
This policy describes how personal information may be handled when you visit www.incluhub.in, contact us, submit an enquiry, or use an IncluHub onboarding process. It also explains where another service may have its own privacy terms. A specific platform or client programme may provide an additional notice where necessary.
02. Information we collect
Information you provide: Depending on the enquiry or form, this may include your name, email address, phone or WhatsApp number, location, professional role, brand or company name, portfolio and social profile links, work samples, availability, project requirements and messages you send us.
Creator and production details: When relevant to a shoot, casting or creator opportunity, you may choose to provide experience, skills, creative specialisations, portfolio material, logistical requirements and other information needed to assess a brief.
Website and technical information: Web hosting, security or analytics services may process IP addresses, browser or device details, page requests, timestamps and similar technical information. Whether optional analytics or marketing cookies are used depends on the technologies configured on the website at the time of your visit.
Please do not submit passwords, financial account credentials, government identification numbers or sensitive personal information through general enquiry forms or unsolicited messages.
03. How we use information
We use relevant information to respond to enquiries, discuss studio bookings and production briefs, assess creator applications, coordinate shoots and collaborations, support IncluPass participation, manage business relationships and communicate about services or opportunities you have requested.
We may also use appropriate operational information to maintain website functionality, prevent misuse, resolve service issues and meet applicable legal or accounting obligations. Where consent is required for a particular use, we will seek it through the relevant form, notice or communication channel.
Submitting a creator profile does not guarantee selection, employment or a paid assignment.
05. Retention, security and international services
We aim to keep personal information only for as long as reasonably necessary for the purpose for which it was collected, ongoing business relationships, legitimate operational needs or applicable legal requirements. The exact period can differ between an unanswered enquiry, an active project and a continuing creator relationship.
We take reasonable steps to restrict access and safeguard information. However, no internet transmission or storage system can be guaranteed completely secure. Some external providers may store or process data outside India, subject to their arrangements and applicable requirements.
06. Your choices and requests
You can contact us to ask what personal information we hold about you, request correction or updating, ask about deletion, withdraw consent where applicable, or raise a privacy concern. We will review requests in line with applicable law, verification needs and any information we are required to retain.
To stop non-essential promotional messages, reply through the communication channel used or email us. Withdrawing consent may limit our ability to continue an optional creator programme or respond to certain requests.
08. Contact us and policy updates
For privacy enquiries, corrections, withdrawal requests or concerns, contact contact@incluhub.in. Our business location is Ayyappa Society, Madhapur, Hyderabad.
We may revise this policy as our services, systems or applicable requirements change. Material updates will be reflected on this page with a revised date. Please review it periodically.
Write to our team and mention “Privacy Request” in the subject line.
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